For billing and account questions please call our billing experts at 800.230.8333

We know managing your healthcare costs is important. From deductibles, to copays, to out of pocket maximums, navigating the world of health insurance can be a daunting task. We are very proud to share that an entire course of treatment with one of our physical therapists is usually less than the cost of a single MRI, and often offsets the need for that kind of testing and other interventions and diagnostics. And the goal of working with a physical therapist is to not only figure out what the root cause of your issue is, but to help you get better and achieve your goals.

We do not believe in surprises, at least not where money and your health intersect. To that end we will call and check your benefits with us and share those back with you prior to your first visit. We want you to know what to expect and work hard to over-communicate and make that happen.


We accept payment from many insurance companies. We are not contracted with all of them.

In most cases that is a very good thing, as we get to make clinical decisions partnering with you to achieve your goals in the most efficient manner. We won’t have anyone else interfering and telling us what we can and cannot do.

We share our clinical knowledge and expertise with you to help you decide the best, most efficient course of treatment. And if we believe that you need to see a surgeon, get further diagnostic testing or consult another physician or medical provider, we will refer you, coordinating with your referring provider. We work with top notch physicians and providers in and around San Francisco and can help you get to the right one rapidly.

As a courtesy to our patients, we will bill your insurance company for you. We handle the claims paperwork and submission, including follow ups (though on occasion we may need your help). Your portion, including co-payments and deductible payments, are appreciated at the time of service, and we will gladly submit bills on your behalf. Please call us at 415.593.2532 to schedule an appointment and have us check your insurance benefits. We also recommend you check with your insurance carrier to verify your benefits with us.

We are a Medicare Participating Provider. This means we are contracted with Medicare and accept Medicare’s allowed amounts as full payment. 

Billing Inquiries

Our Billing office can be reached Monday through Friday from 8:00 am to 4:30 pm, by telephone 800-230-8333, fax 415-956-3352 or by email at

Since we don’t like surprises any more than you do, we strongly suggest you independently verify insurance coverage and benefits before your first appointment. Below are links to a few insurance companies that will allow you to view your Physical Therapy benefits. You may need to register and login with them to view your coverage information.

• Aetna Members
• Blue Cross CA
• Blue Shield CA
• UnitedHealth Care

For your convenience, we’ve added a Pay Online option for your convenience. Simply click the Pay Online button and you will be taken to Card Connect’s secure site where you can be sure of your security and protection.

For billing and account questions please call our billing experts at 800.230.8333